Frequently Asked Questions
What are your hours of operation?
HOURS
Are your clients referred to you?
Most patients are referred to our center from other patients as well as health care practitioners (i.e. chiropractors, medical doctors, nurse practitioners, optometrists, physical/occupational therapists, acupuncturists, nutritionists, massage therapists, etc.)
Do you work with insurance?
We work with many insurance companies. An evaluation of the coverage will be determined and it may be used to help reduce some of the cost of care.
Do you accept credit cards?
Yes! We accept Visa and MasterCard. You may also pay by cash or check.
Do you take payment plans?
Yes! We offer several payment options with a 12-month interest free program being the most popular plan. Options are discussed when formulating a care plan.
Are you able to treat injuries from auto accidents?
Auto accidents can be difficult and stressful. Dr. Charles specializes in trauma sustained from auto accidents. Left untreated, these injuries could lead to a lifetime of pain and discomfort. Dr Charles is a specialist who always strives to take great care of you, treating all injuries sustained in the accident, including the following:
- Whiplash
- Back Injuries
- Neck Injuries
- Injuries in All Extremities
- Headaches
- Memory Problems
- Neck Tightness & Stiffness
In addition to treating your pain and injuries at our centers, we can also provide legal and body shop referrals.
Do you treat work-related injuries?
Workers’ compensation claims are accepted. We do our best to make sure that you get the proper treatment for work-related injuries. We provide you with qualified referrals if we are unable to treat you. If necessary, we also provide referrals for legal counsel.
What is the average visit like?
You may expect to be here for an hour while we find out the details of your issues, injuries or accident. This helps us assess your pain and come up with a detailed treatment plan. Tests include a humane environment with all the tools needed to provide quality physical therapy and pain management including digital X-rays on-site. After our initial evaluation a proposed treatment plan is offered for your review. A humane environment is combined with all the tools needed to provide quality physical therapy and pain management.
What about tough cases that others were unable to resolve?
If you’re serious about your health and want solutions to tough cases other doctors or practitioners cannot solve, often we can help. We will work with you to find the core element of your condition and work with you for long-term solutions and benefits.
Call 410-398-2108 to see if you qualify for care.
